Claim/Complaint Retrieval

Tender Award Claim/Complaint Retrieval

You can list all Tender Award Claims/Complaints:

GET /api/2.3/tenders/6e33b56945624315afece8e75af7193c/awards/aec061c3b3234a9981a292ae161d2ece/complaints HTTP/1.0
Host: api-sandbox.openprocurement.org


200 OK
Content-Type: application/json; charset=UTF-8

{
  "data": [
    {
      "status": "claim",
      "documents": [
        {
          "hash": "md5:00000000000000000000000000000000",
          "author": "complaint_owner",
          "title": "Complaint_Attachement.pdf",
          "url": "http://public.docs-sandbox.openprocurement.org/get/8f6064cff50e40e98b6a0d3a5bf285f3?KeyID=1a1ebb61&Signature=GUupJVcUEjCGb8j6wOYSyvTs7P6XMvDfE%2FK1BBt82UFMqRa8qpjkQ2qziQjf8yqB5eZ5KRggHUyaUA0qhE67AQ%253D%253D",
          "format": "application/pdf",
          "documentOf": "tender",
          "datePublished": "2017-07-25T17:36:53.000914+03:00",
          "id": "96ad4bc79c704f6eb094b83bf2ca817a",
          "dateModified": "2017-07-25T17:36:53.000946+03:00"
        }
      ],
      "description": "complaint description",
      "title": "complaint title",
      "author": {
        "contactPoint": {
          "email": "soleksuk@gmail.com",
          "telephone": "+380 (432) 21-69-30",
          "name": "Сергій Олексюк"
        },
        "identifier": {
          "scheme": "UA-EDR",
          "id": "00137256",
          "uri": "http://www.sc.gov.ua/"
        },
        "name": "ДКП «Школяр»",
        "address": {
          "postalCode": "21100",
          "countryName": "Україна",
          "streetAddress": "вул. Островського, 33",
          "region": "м. Вінниця",
          "locality": "м. Вінниця"
        }
      },
      "dateSubmitted": "2017-07-25T17:36:53.127004+03:00",
      "complaintID": "UA-2017-07-25-000001.5",
      "date": "2017-07-25T17:36:53.132891+03:00",
      "type": "claim",
      "id": "fc1eef6ef50d4656b981aae8bb181467"
    },
    {
      "status": "claim",
      "description": "complaint description",
      "title": "complaint title",
      "author": {
        "contactPoint": {
          "email": "soleksuk@gmail.com",
          "telephone": "+380 (432) 21-69-30",
          "name": "Сергій Олексюк"
        },
        "identifier": {
          "scheme": "UA-EDR",
          "id": "00137256",
          "uri": "http://www.sc.gov.ua/"
        },
        "name": "ДКП «Школяр»",
        "address": {
          "postalCode": "21100",
          "countryName": "Україна",
          "streetAddress": "вул. Островського, 33",
          "region": "м. Вінниця",
          "locality": "м. Вінниця"
        }
      },
      "dateSubmitted": "2017-07-25T17:36:53.245113+03:00",
      "complaintID": "UA-2017-07-25-000001.6",
      "date": "2017-07-25T17:36:53.245100+03:00",
      "type": "claim",
      "id": "d9f8daa198f44112b4ec51a00598d823"
    }
  ]
}

And check individual complaint or claim:

GET /api/2.3/tenders/6e33b56945624315afece8e75af7193c/awards/aec061c3b3234a9981a292ae161d2ece/complaints/fc1eef6ef50d4656b981aae8bb181467 HTTP/1.0
Host: api-sandbox.openprocurement.org


200 OK
Content-Type: application/json; charset=UTF-8

{
  "data": {
    "status": "claim",
    "documents": [
      {
        "hash": "md5:00000000000000000000000000000000",
        "author": "complaint_owner",
        "title": "Complaint_Attachement.pdf",
        "url": "http://public.docs-sandbox.openprocurement.org/get/8f6064cff50e40e98b6a0d3a5bf285f3?KeyID=1a1ebb61&Signature=GUupJVcUEjCGb8j6wOYSyvTs7P6XMvDfE%2FK1BBt82UFMqRa8qpjkQ2qziQjf8yqB5eZ5KRggHUyaUA0qhE67AQ%253D%253D",
        "format": "application/pdf",
        "documentOf": "tender",
        "datePublished": "2017-07-25T17:36:53.000914+03:00",
        "id": "96ad4bc79c704f6eb094b83bf2ca817a",
        "dateModified": "2017-07-25T17:36:53.000946+03:00"
      }
    ],
    "description": "complaint description",
    "title": "complaint title",
    "author": {
      "contactPoint": {
        "email": "soleksuk@gmail.com",
        "telephone": "+380 (432) 21-69-30",
        "name": "Сергій Олексюк"
      },
      "identifier": {
        "scheme": "UA-EDR",
        "id": "00137256",
        "uri": "http://www.sc.gov.ua/"
      },
      "name": "ДКП «Школяр»",
      "address": {
        "postalCode": "21100",
        "countryName": "Україна",
        "streetAddress": "вул. Островського, 33",
        "region": "м. Вінниця",
        "locality": "м. Вінниця"
      }
    },
    "dateSubmitted": "2017-07-25T17:36:53.127004+03:00",
    "complaintID": "UA-2017-07-25-000001.5",
    "date": "2017-07-25T17:36:53.132891+03:00",
    "type": "claim",
    "id": "fc1eef6ef50d4656b981aae8bb181467"
  }
}

Claim Submission

If tender award is favoriting only one supplier, or in any other viable case, participants can submit Tender Award Claim.

Tender Award Claim Submission (with documents)

At first create a claim. Send POST request with bidder’s access token.

POST /api/2.3/tenders/6e33b56945624315afece8e75af7193c/awards/aec061c3b3234a9981a292ae161d2ece/complaints?acc_token=86ff28dee48646b58ef3021c532d26fc HTTP/1.0
Authorization: Basic YnJva2VyOg==
Content-Length: 775
Content-Type: application/json
Host: api-sandbox.openprocurement.org

{
  "data": {
    "title": "complaint title",
    "description": "complaint description",
    "author": {
      "contactPoint": {
        "telephone": "+380 (432) 21-69-30",
        "name": "Сергій Олексюк",
        "email": "soleksuk@gmail.com"
      },
      "identifier": {
        "scheme": "UA-EDR",
        "id": "00137256",
        "uri": "http://www.sc.gov.ua/"
      },
      "name": "ДКП «Школяр»",
      "address": {
        "countryName": "Україна",
        "postalCode": "21100",
        "region": "м. Вінниця",
        "streetAddress": "вул. Островського, 33",
        "locality": "м. Вінниця"
      }
    }
  }
}


201 Created
Content-Type: application/json; charset=UTF-8
Location: http://api-sandbox.openprocurement.org/api/2.3/tenders/6e33b56945624315afece8e75af7193c/awards/aec061c3b3234a9981a292ae161d2ece/complaints/fc1eef6ef50d4656b981aae8bb181467

{
  "access": {
    "token": "3df7c9a8797747c0b56aa8ac54c8ac87"
  },
  "data": {
    "status": "draft",
    "description": "complaint description",
    "title": "complaint title",
    "author": {
      "contactPoint": {
        "email": "soleksuk@gmail.com",
        "telephone": "+380 (432) 21-69-30",
        "name": "Сергій Олексюк"
      },
      "identifier": {
        "scheme": "UA-EDR",
        "id": "00137256",
        "uri": "http://www.sc.gov.ua/"
      },
      "name": "ДКП «Школяр»",
      "address": {
        "postalCode": "21100",
        "countryName": "Україна",
        "streetAddress": "вул. Островського, 33",
        "region": "м. Вінниця",
        "locality": "м. Вінниця"
      }
    },
    "complaintID": "UA-2017-07-25-000001.5",
    "date": "2017-07-25T17:36:52.885993+03:00",
    "type": "claim",
    "id": "fc1eef6ef50d4656b981aae8bb181467"
  }
}

Then upload necessary documents:

POST /api/2.3/tenders/6e33b56945624315afece8e75af7193c/awards/aec061c3b3234a9981a292ae161d2ece/complaints/fc1eef6ef50d4656b981aae8bb181467/documents?acc_token=3df7c9a8797747c0b56aa8ac54c8ac87 HTTP/1.0
Authorization: Basic YnJva2VyOg==
Content-Length: 337
Content-Type: application/json
Host: api-sandbox.openprocurement.org

{
  "data": {
    "url": "http://public.docs-sandbox.openprocurement.org/get/8f6064cff50e40e98b6a0d3a5bf285f3?KeyID=1a1ebb61&Signature=i93IbrYeyRrJKcx5js73FlDkfqcsaOgcNT5Zjv9onXJPVdiT8q71zqjBW2CtSrF0VEcBanwp5TK3n71Y6twXCA%3D%3D",
    "title": "Complaint_Attachement.pdf",
    "hash": "md5:00000000000000000000000000000000",
    "format": "application/pdf"
  }
}


201 Created
Content-Type: application/json; charset=UTF-8
Location: http://api-sandbox.openprocurement.org/api/2.3/tenders/6e33b56945624315afece8e75af7193c/awards/aec061c3b3234a9981a292ae161d2ece/complaints/fc1eef6ef50d4656b981aae8bb181467/documents/96ad4bc79c704f6eb094b83bf2ca817a

{
  "data": {
    "hash": "md5:00000000000000000000000000000000",
    "author": "complaint_owner",
    "title": "Complaint_Attachement.pdf",
    "url": "http://public.docs-sandbox.openprocurement.org/get/8f6064cff50e40e98b6a0d3a5bf285f3?KeyID=1a1ebb61&Signature=GUupJVcUEjCGb8j6wOYSyvTs7P6XMvDfE%2FK1BBt82UFMqRa8qpjkQ2qziQjf8yqB5eZ5KRggHUyaUA0qhE67AQ%253D%253D",
    "format": "application/pdf",
    "documentOf": "tender",
    "datePublished": "2017-07-25T17:36:53.000914+03:00",
    "id": "96ad4bc79c704f6eb094b83bf2ca817a",
    "dateModified": "2017-07-25T17:36:53.000946+03:00"
  }
}

Submit tender award claim:

PATCH /api/2.3/tenders/6e33b56945624315afece8e75af7193c/awards/aec061c3b3234a9981a292ae161d2ece/complaints/fc1eef6ef50d4656b981aae8bb181467?acc_token=3df7c9a8797747c0b56aa8ac54c8ac87 HTTP/1.0
Authorization: Basic YnJva2VyOg==
Content-Length: 29
Content-Type: application/json
Host: api-sandbox.openprocurement.org

{
  "data": {
    "status": "claim"
  }
}


200 OK
Content-Type: application/json; charset=UTF-8

{
  "data": {
    "status": "claim",
    "documents": [
      {
        "hash": "md5:00000000000000000000000000000000",
        "author": "complaint_owner",
        "title": "Complaint_Attachement.pdf",
        "url": "http://public.docs-sandbox.openprocurement.org/get/8f6064cff50e40e98b6a0d3a5bf285f3?KeyID=1a1ebb61&Signature=GUupJVcUEjCGb8j6wOYSyvTs7P6XMvDfE%2FK1BBt82UFMqRa8qpjkQ2qziQjf8yqB5eZ5KRggHUyaUA0qhE67AQ%253D%253D",
        "format": "application/pdf",
        "documentOf": "tender",
        "datePublished": "2017-07-25T17:36:53.000914+03:00",
        "id": "96ad4bc79c704f6eb094b83bf2ca817a",
        "dateModified": "2017-07-25T17:36:53.000946+03:00"
      }
    ],
    "description": "complaint description",
    "title": "complaint title",
    "author": {
      "contactPoint": {
        "email": "soleksuk@gmail.com",
        "telephone": "+380 (432) 21-69-30",
        "name": "Сергій Олексюк"
      },
      "identifier": {
        "scheme": "UA-EDR",
        "id": "00137256",
        "uri": "http://www.sc.gov.ua/"
      },
      "name": "ДКП «Школяр»",
      "address": {
        "postalCode": "21100",
        "countryName": "Україна",
        "streetAddress": "вул. Островського, 33",
        "region": "м. Вінниця",
        "locality": "м. Вінниця"
      }
    },
    "dateSubmitted": "2017-07-25T17:36:53.127004+03:00",
    "complaintID": "UA-2017-07-25-000001.5",
    "date": "2017-07-25T17:36:53.132891+03:00",
    "type": "claim",
    "id": "fc1eef6ef50d4656b981aae8bb181467"
  }
}

Tender Award Claim Submission (without documents)

You can submit claim that does not need additional documents:

POST /api/2.3/tenders/6e33b56945624315afece8e75af7193c/awards/aec061c3b3234a9981a292ae161d2ece/complaints?acc_token=86ff28dee48646b58ef3021c532d26fc HTTP/1.0
Authorization: Basic YnJva2VyOg==
Content-Length: 794
Content-Type: application/json
Host: api-sandbox.openprocurement.org

{
  "data": {
    "status": "claim",
    "title": "complaint title",
    "description": "complaint description",
    "author": {
      "contactPoint": {
        "telephone": "+380 (432) 21-69-30",
        "name": "Сергій Олексюк",
        "email": "soleksuk@gmail.com"
      },
      "identifier": {
        "scheme": "UA-EDR",
        "id": "00137256",
        "uri": "http://www.sc.gov.ua/"
      },
      "name": "ДКП «Школяр»",
      "address": {
        "countryName": "Україна",
        "postalCode": "21100",
        "region": "м. Вінниця",
        "streetAddress": "вул. Островського, 33",
        "locality": "м. Вінниця"
      }
    }
  }
}


201 Created
Content-Type: application/json; charset=UTF-8
Location: http://api-sandbox.openprocurement.org/api/2.3/tenders/6e33b56945624315afece8e75af7193c/awards/aec061c3b3234a9981a292ae161d2ece/complaints/d9f8daa198f44112b4ec51a00598d823

{
  "access": {
    "token": "3dbf343519cf4f26a01caf880b2d6536"
  },
  "data": {
    "status": "claim",
    "description": "complaint description",
    "title": "complaint title",
    "author": {
      "contactPoint": {
        "email": "soleksuk@gmail.com",
        "telephone": "+380 (432) 21-69-30",
        "name": "Сергій Олексюк"
      },
      "identifier": {
        "scheme": "UA-EDR",
        "id": "00137256",
        "uri": "http://www.sc.gov.ua/"
      },
      "name": "ДКП «Школяр»",
      "address": {
        "postalCode": "21100",
        "countryName": "Україна",
        "streetAddress": "вул. Островського, 33",
        "region": "м. Вінниця",
        "locality": "м. Вінниця"
      }
    },
    "dateSubmitted": "2017-07-25T17:36:53.245113+03:00",
    "complaintID": "UA-2017-07-25-000001.6",
    "date": "2017-07-25T17:36:53.245100+03:00",
    "type": "claim",
    "id": "d9f8daa198f44112b4ec51a00598d823"
  }
}

Claim’s Answer

Answer to resolved claim

PATCH /api/2.3/tenders/6e33b56945624315afece8e75af7193c/awards/aec061c3b3234a9981a292ae161d2ece/complaints/fc1eef6ef50d4656b981aae8bb181467?acc_token=e96bd05708744828a13d48aa6e282cb9 HTTP/1.0
Authorization: Basic YnJva2VyOg==
Content-Length: 442
Content-Type: application/json
Host: api-sandbox.openprocurement.org

{
  "data": {
    "status": "answered",
    "resolutionType": "resolved",
    "tendererAction": "Виправлено неконкурентні умови",
    "resolution": "Виправлено неконкурентні умови"
  }
}


200 OK
Content-Type: application/json; charset=UTF-8

{
  "data": {
    "status": "answered",
    "documents": [
      {
        "hash": "md5:00000000000000000000000000000000",
        "author": "complaint_owner",
        "title": "Complaint_Attachement.pdf",
        "url": "http://public.docs-sandbox.openprocurement.org/get/8f6064cff50e40e98b6a0d3a5bf285f3?KeyID=1a1ebb61&Signature=GUupJVcUEjCGb8j6wOYSyvTs7P6XMvDfE%2FK1BBt82UFMqRa8qpjkQ2qziQjf8yqB5eZ5KRggHUyaUA0qhE67AQ%253D%253D",
        "format": "application/pdf",
        "documentOf": "tender",
        "datePublished": "2017-07-25T17:36:53.000914+03:00",
        "id": "96ad4bc79c704f6eb094b83bf2ca817a",
        "dateModified": "2017-07-25T17:36:53.000946+03:00"
      }
    ],
    "description": "complaint description",
    "author": {
      "contactPoint": {
        "email": "soleksuk@gmail.com",
        "telephone": "+380 (432) 21-69-30",
        "name": "Сергій Олексюк"
      },
      "identifier": {
        "scheme": "UA-EDR",
        "id": "00137256",
        "uri": "http://www.sc.gov.ua/"
      },
      "name": "ДКП «Школяр»",
      "address": {
        "postalCode": "21100",
        "countryName": "Україна",
        "streetAddress": "вул. Островського, 33",
        "region": "м. Вінниця",
        "locality": "м. Вінниця"
      }
    },
    "resolutionType": "resolved",
    "type": "claim",
    "title": "complaint title",
    "tendererAction": "Виправлено неконкурентні умови",
    "dateAnswered": "2017-07-25T17:36:53.465653+03:00",
    "tendererActionDate": "2017-07-25T17:36:53.465668+03:00",
    "dateSubmitted": "2017-07-25T17:36:53.127004+03:00",
    "complaintID": "UA-2017-07-25-000001.5",
    "date": "2017-07-25T17:36:53.471855+03:00",
    "resolution": "Виправлено неконкурентні умови",
    "id": "fc1eef6ef50d4656b981aae8bb181467"
  }
}

Satisfied Claim

Satisfying resolution

PATCH /api/2.3/tenders/6e33b56945624315afece8e75af7193c/awards/aec061c3b3234a9981a292ae161d2ece/complaints/fc1eef6ef50d4656b981aae8bb181467?acc_token=3df7c9a8797747c0b56aa8ac54c8ac87 HTTP/1.0
Authorization: Basic YnJva2VyOg==
Content-Length: 51
Content-Type: application/json
Host: api-sandbox.openprocurement.org

{
  "data": {
    "status": "resolved",
    "satisfied": true
  }
}


200 OK
Content-Type: application/json; charset=UTF-8

{
  "data": {
    "status": "resolved",
    "documents": [
      {
        "hash": "md5:00000000000000000000000000000000",
        "author": "complaint_owner",
        "title": "Complaint_Attachement.pdf",
        "url": "http://public.docs-sandbox.openprocurement.org/get/8f6064cff50e40e98b6a0d3a5bf285f3?KeyID=1a1ebb61&Signature=GUupJVcUEjCGb8j6wOYSyvTs7P6XMvDfE%2FK1BBt82UFMqRa8qpjkQ2qziQjf8yqB5eZ5KRggHUyaUA0qhE67AQ%253D%253D",
        "format": "application/pdf",
        "documentOf": "tender",
        "datePublished": "2017-07-25T17:36:53.000914+03:00",
        "id": "96ad4bc79c704f6eb094b83bf2ca817a",
        "dateModified": "2017-07-25T17:36:53.000946+03:00"
      }
    ],
    "description": "complaint description",
    "author": {
      "contactPoint": {
        "email": "soleksuk@gmail.com",
        "telephone": "+380 (432) 21-69-30",
        "name": "Сергій Олексюк"
      },
      "identifier": {
        "scheme": "UA-EDR",
        "id": "00137256",
        "uri": "http://www.sc.gov.ua/"
      },
      "name": "ДКП «Школяр»",
      "address": {
        "postalCode": "21100",
        "countryName": "Україна",
        "streetAddress": "вул. Островського, 33",
        "region": "м. Вінниця",
        "locality": "м. Вінниця"
      }
    },
    "resolutionType": "resolved",
    "type": "claim",
    "title": "complaint title",
    "satisfied": true,
    "tendererAction": "Виправлено неконкурентні умови",
    "dateAnswered": "2017-07-25T17:36:53.465653+03:00",
    "tendererActionDate": "2017-07-25T17:36:53.465668+03:00",
    "dateSubmitted": "2017-07-25T17:36:53.127004+03:00",
    "complaintID": "UA-2017-07-25-000001.5",
    "date": "2017-07-25T17:36:53.605801+03:00",
    "resolution": "Виправлено неконкурентні умови",
    "id": "fc1eef6ef50d4656b981aae8bb181467"
  }
}

Disagreement with decision

PATCH /api/2.3/tenders/6e33b56945624315afece8e75af7193c/awards/aec061c3b3234a9981a292ae161d2ece/complaints/d9f8daa198f44112b4ec51a00598d823?acc_token=3dbf343519cf4f26a01caf880b2d6536 HTTP/1.0
Authorization: Basic YnJva2VyOg==
Content-Length: 52
Content-Type: application/json
Host: api-sandbox.openprocurement.org

{
  "data": {
    "status": "resolved",
    "satisfied": false
  }
}


200 OK
Content-Type: application/json; charset=UTF-8

{
  "data": {
    "status": "resolved",
    "description": "complaint description",
    "title": "complaint title",
    "resolutionType": "resolved",
    "type": "claim",
    "author": {
      "contactPoint": {
        "email": "soleksuk@gmail.com",
        "telephone": "+380 (432) 21-69-30",
        "name": "Сергій Олексюк"
      },
      "identifier": {
        "scheme": "UA-EDR",
        "id": "00137256",
        "uri": "http://www.sc.gov.ua/"
      },
      "name": "ДКП «Школяр»",
      "address": {
        "postalCode": "21100",
        "countryName": "Україна",
        "streetAddress": "вул. Островського, 33",
        "region": "м. Вінниця",
        "locality": "м. Вінниця"
      }
    },
    "satisfied": false,
    "dateAnswered": "2017-07-25T17:36:53.730015+03:00",
    "dateSubmitted": "2017-07-25T17:36:53.245113+03:00",
    "complaintID": "UA-2017-07-25-000001.6",
    "date": "2017-07-25T17:36:53.871088+03:00",
    "resolution": "Виправлено неконкурентні умови",
    "id": "d9f8daa198f44112b4ec51a00598d823"
  }
}